Product Image and Variant Disagree: What to Check

Locate the conflict

The main image may remain on a previous colour after an option changes. Compare the selected label and code with the product description and cart; a general image alone does not identify the chosen variant.

Record the selection

Keep the product link and a screenshot showing the selected option and its description. If switching colours changes the page, capture each state separately so that evidence is not attributed to the wrong option.

Ask a precise question

Ask the seller to confirm the colour, quantity or accessory for the selected code. For example, a picture showing two pieces alongside a description stating one requires clarification of the offer, not a guess based on the photo.

Hold payment if unresolved

Send the link, variant code and conflicting image to Buy for Me. Specify an acceptable alternative or request no substitution. Adding an item to the cart does not resolve the inconsistency.

Common questions

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

• tuketici.ticaret.gov.tr

Related steps

• Checking a Turkish Product Page Before Ordering
• Product Links That Reset the Selected Variant
• Is the Accessory in the Photo Included?
• Product Weight: Net, Gross or Per Pack?
• Model Suffixes and Spare Part Compatibility
• Prohibited Items from Türkiye by Country

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.