Free Order Gifts in the Shipment Inventory

A free store gift is still an item in the shipment. Record what it is, how many arrived and which order supplied it; a zero purchase price does not establish shipping acceptance.

Updated 1 November 2026 · اقرأ بالعربية

Free does not mean absent

Include a gift in the contents list even when no separate price was paid. Keep evidence linking it to the order; do not invent a value or create an invoice for it yourself.

Identify the gift

Ask about its type and material, including any liquid, battery or other feature needing review. A surprise gift label is not enough to describe the contents or confirm route acceptance.

Record what arrived

Link the gift to the store order and record the actual number received. If it differs from the promotion, update the inventory instead of copying an outdated campaign description.

Review before packing

Send the details for review and ask what evidence or valuation the route requires. A zero price is not automatic exemption from destination procedures; clarify an unidentified gift before adding it to the parcel.

Common questions

Should a free gift be inventoried?

Yes, with its type, quantity and order link.

Is a free item automatically accepted for shipping?

No, its contents require review like any other item.

Should I invent a value for it?

No, retain the available evidence and ask for guidance.

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

Related steps

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.

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