MarkaShip

How to Request Shipping for Your MarkaShip Box

To request consolidation and shipping of the items in your box, open the box contents page after signing in to see what has arrived, then contact customer service on WhatsApp or chat to say what to ship. Shipping cost is set after the final weighing at the consolidation centre and paid before dispatch.

Updated 8 October 2026 · اقرأ بالعربية

Step one: check your box contents

Sign in and open the box contents page, which lists items currently in the MarkaShip warehouse awaiting shipment. If it is empty, your orders have not reached the warehouse yet, and they will appear here when they do.

Step two: contact customer service

The page states that consolidation and shipping are requested by contacting customer service on WhatsApp or chat. Write which items you want shipped, the destination country, and any notes on packing or fragile items.

Step three: weighing and payment

After the parcel is weighed at the consolidation centre, the shipping cost is set and paid before dispatch. Shipping depends on actual or volumetric weight, whichever is higher, so do not expect the final figure before weighing. For an advance estimate use the calculator.

Tips before you request

Ship before 30 days have passed since the first parcel arrived, to avoid storage fees. If you buy from several stores, wait for the key items and consolidate once. Keep your box number handy to make things easy with customer service.

Common questions

How do I request shipping for my box?

Open the box contents page, then contact customer service on WhatsApp or chat to request consolidation and shipping.

When do I pay for shipping?

After the final weighing at the consolidation centre and before dispatch.

What if my box is empty?

Your orders have not reached the warehouse yet; they will appear when they arrive.

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

Related steps

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.

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