Does MarkaShip insure shipments?

The published terms do not mention shipment insurance; ask support before buying if the shipment is high-value.

What if my parcel arrives damaged?

Contact us within 48 hours of arrival with clear photos, as the terms require.

Is There Shipment Insurance from Türkiye?

Q: What is MarkaShip’s liability limit?

Under the terms, liability is limited to the amount paid for the specific service and does not cover product quality.

MarkaShip’s published terms do not mention a shipment insurance service. What they state is that MarkaShip is a shopping intermediary, not a seller, that its liability is limited to the amount paid for the specific service, and that it is not responsible for delays caused by customs or circumstances beyond its control. So do not assume insurance that is not written, and ask support before buying a high-value item.

Updated 7 October 2026 · اقرأ بالعربية

What the terms say about liability

The limitation of liability section states three things: MarkaShip is a shopping intermediary, not the seller; it is not responsible for product quality or for matching the store’s description; and its liability is limited to the amount paid for the specific service. Neither the terms nor the FAQ contain a shipment insurance clause.

What actually protects you under the terms

The terms give clear windows: if an item arrives damaged or different, contact us within 48 hours with photos, and a regular return is requested within 14 days of the item reaching the consolidation centre in original condition. Every shipment has a tracking number. Photograph the carton before opening it; the photos are your evidence.

Before shipping a high-value item

If you are buying a device or a high-value piece, ask support before buying about the options available for shipping it, and ask for suitable packing for fragile items. Do not rely on a verbal promise of insurance: the reference is what is written in your quote or chat before payment.

Delays and customs

The terms say MarkaShip is not responsible for delays caused by customs procedures or circumstances beyond its control. Follow the shipment by its tracking number and prepare what your customs may ask for. Note that the terms and FAQ pages do not agree on delivery time, so rely on the date written in your shipment quote.

Common questions

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

Related steps

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.

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