MarkaShip

How to Delete Your MarkaShip Account and Data

You can delete your MarkaShip account in the app (My Account, then Delete account) or on the website after signing in, and it is deleted immediately. If you cannot sign in, email support@markaship.com from your account address and the request is completed within 30 days at most. Your login, profile and addresses are deleted, while order and payment records are kept without your name and address.

Updated 8 October 2026 · اقرأ بالعربية

The fastest way, in the app

Open the MarkaShip app and sign in, go to My Account, tap Delete account and confirm. The account is deleted immediately and you are signed out. On the website the steps are much the same: sign in at markaship.com, open your account page and choose Delete account.

If you cannot sign in

Send the deletion request from the email registered on your account to support@markaship.com with the subject Delete my account. The team verifies ownership and completes the request within 30 days at most, then sends you a confirmation. Use the same email as the account so verification is quick.

What is actually deleted

Your account and login details, the name, phone and email in your profile, saved addresses, notifications and the push tokens on your devices are deleted. Delivery addresses you saved for Kuwait, Saudi Arabia, Syria or elsewhere go with the account.

What stays, and why

MarkaShip keeps past order and payment records after removing your name and address from them, because the law requires accounting records to be kept. Before deleting, make sure you have received all your shipments or finished anything pending in your box, since the account is how you follow your orders.

Common questions

How do I delete my MarkaShip account?

In the app: My Account, Delete account, confirm. On the website after signing in: account page, then Delete account.

How long does deletion take?

In the app the account is deleted immediately; a request sent by email is completed within 30 days at most.

Are past order records deleted?

Order and payment records are kept without your name and address, because the law requires accounting records.

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

Related steps

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.

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